We demonstrate a voluntary approach and a solemn commitment to the compliance of the store with the standards of the French legislation and the right uses of the online sale.
The 10 commitments following that we take you thus ensure an optimal level of satisfaction.
1 - A careful selection of the products : The requirement BOBIJOO
Our selection of products and vendors is the subject of a particular attention. Our mode of distribution requires us to be particularly demanding on the quality. And for maximum security, all our items are satisfied or refunded for 30 days.
2 - quality Control : careful examination
We are committed to ensuring the satisfaction of our customers is a priority of every moment of first contact until the final sale. We know that every sale is unique and each client has its own history...
It is for this reason that all articles, the packaging and the packages are thoroughly prepared and checked prior to shipment.
3 - The warranty is 30 days satisfied or refunded : Judge and decide
You thought a product was perfect for you, and you find out suddenly the opposite. And there, it is the drama ! But don't panic ! We offer a guaranteed 30-day money back guarantee on any item purchased at BOBIJOO.
4 - Stock is 100% available : immediate Delivery guaranteed
Thanks to our organization and to our system of logistics, we treat your order as fast as possible (within 24 hours max.). All items, colors, sizes sold in our shop are available immediately. In the opposite case, you are notified immediately and refunded.
5 - deadlines are always respected : to Be delivered in the best conditions
100% of the items sold in BOBIJOO are available in stock and ready to be sent to you. For each order placed and paid before 13h, we will ship your order to maximum the next day.
6 - Buy with peace of mind : Business French
Our company is based in France and because of this we pay our expenses and our taxes in France. No customs fees and additional VAT to pay. The merchandise is shipped to France and all our prices are indicated all taxes included (TTC).
7 - Delivery 48h : metropolitan France, Corsica & Monaco
Receive your order in 2 days after sending your parcel (Metropolitan France, Corsica & Monaco). The mode of shipment is the letter bubble and secure followed. Upon shipment, we provide you with a tracking number which will allow you to track online delivery of your package.
8 - free Delivery : worldwide
Delivery is free with no minimum purchase to all orders shipped to metropolitan France, Corsica or Monaco.
For the rest of the world, you just need to accumulate 49 € of purchases to take advantage of a free shipping and from 1.90 € for an order smaller.
9 - A 100% payment secure : shop securely
BOBIJOO lets you choose between 4 ways of payment for your order :
- Secure payment by CB (Solution Sogecommerce - Société générale)
- Secure payment with PayPal (with or without a PayPal account)
- The bank cheque or PAC (for our French customers only)
- The typical wire transfer (IBAN)
10 - customer service and after-sales SERVICE at your disposal : Availability and responsiveness !
Your satisfaction is our priority, we are committed to provide quick responses and customized to all your questions regarding our products, a tip on a size, your orders... Contact us easily using our online form.