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Preamble

The present general conditions of sale apply to any order placed by a consumer, within the meaning of the european Directive n° 2011/83/EU of 25 October 2011, in respect of the Products offered for sale on the Site www.BOBIJOO.fr (hereinafter, the " Site ") by :

The company ANGELYK (hereinafter" BOBIJOO "),

SAS with a capital of 10 000,00 €,

Whose registered office is located ZAE Emile Carles 1 impasse de Bel Air, 34230 Saint-Pargoire, France,

Registered with the Register of Commerce and Companies of Montpellier under n° 799 983 978,

ANGELYK is the publisher of the Site (publication director : Franck Biscuit, Manager).



Article 1 : Object

BOBIJOO offers on the Site of the sale of fashion jewellery and accessories (hereafter " Products ") and services incidental to such Products, to internet users browsing the Site (hereinafter referred to as " Customers ").

The Client is understood as a physical person, or having at least the legal capacity to contract and who is acting for purposes which do not fall within the framework of its commercial activity, industrial, artisanal or liberal.

For the purposes hereof, it is agreed that the Client and BOBIJOO will be referred to collectively as the "Parties" and individually as a " Party."

Any order of a Product placed on the Site is subject to these terms and conditions of sale.

BOBIJOO reserves the right to modify at any time the present general conditions of sale by publishing a new version on the Site. The terms and conditions of sale applicable are those in force at the date of placing the order.

The present general conditions of sale have for object to define the rights and obligations of the Parties under the online sale of Products offered on the Site.

They frame the steps necessary for the execution order between the parties.



Article 2 : Products and availability

Products " means articles sold on the Site by BOBIJOO.

The Products offered on the Site are described and presented with the greatest possible accuracy.

The offers of Products are proposed subject to availability.

BOBIJOO will make its best efforts to update its inventory and, in case of unavailability of a Product, remove it from the Website. When a size of a Product is not available, the check box in the Product data sheet will not be selected.

BOBIJOO reserves in any case the right to withdraw at any time any Product of the Site and/or to replace or adapt or modify any content or information on the Product listed on the Site.

The Products remain the property of BOBIJOO until full payment of the price.



Article 3 : Price

The prices of the Products are indicated in euros all taxes included (TTC) non-participation in the costs of shipping and handling. The invoice of the order will be available in your Customer account in the order history.

In the event of order towards a country other than metropolitan France you are the importer of the Products concerned.

For all the Products dispatched except European Union and DOM-TOM (overseas departments and territories of overseas), the price will be calculated excluding taxes automatically on the invoice. Of customs duties or other taxes local or right of importation or taxes of state are likely to be payable. These rights and sums do not concern the spring of BOBIJOO. They will be at your expense and are your sole responsibility, both in terms of declarations as for payments to the authorities and qualified organizations of your country. We advise you to inform you about these aspects near your local authorities.

BOBIJOO reserves the right to modify its prices at any time but the Products will be billed based on rates in effect at the time of validation of your order.



Article 4 : Order

The availability of Products is displayed on the Website, on each product page.

In the event that, subsequent to your order, a Product or a service becomes totally or partially unavailable due to default quality, out of stock..., BOBIJOO will inform you by email of the unavailability and will give you the opportunity to :

Or, if you agree, access to a credit in the amount of the product(s) not present(s) in the package, however, you can under a time limit of 30 days to claim the refund of this credit.

Or be reimbursed the price of the product or service ordered, on simple request by email to contact at BOBIJOO.fr

All orders placed on the Site requires the creation of a Customer Space. Access to your Customer account is conditioned to your identification using the email address you provided when creating your account as well as password, secret, personal and confidential that you have selected.
Communicate not the ids of your Customer Space to a third party. BOBIJOO cannot be held responsible for any action performed through or on your Customer account by a third party to whom you have provided your credentials or who had access to your password or your Customer Account due to a fault or a negligence you are responsible.
At the time of placing your order, you must confirm it by the technique called "double-click" : that is to say, after selecting the Products added to your shopping cart, you must check and possibly correct the contents of your basket (ie, including : identification and quantity of Products selected, corresponding prices, terms and delivery charges), before you accept these terms and conditions by clicking on the button " proceed to checkout ", as indicated on the page " delivery Mode ", and confirm acceptance of your order.

You declare to have acquainted and accepted the present general Conditions of sale before placing your order. The validation of your order is thus worth acceptance of these general Conditions of sale.

After placing your order, BOBIJOO you will acknowledge receipt by contacting a first order confirmation email containing the summary of your order and the order number, then will definitively validate your order by sending a second e-mail of validation of the order.

BOBIJOO reserves the right not to accept your order for any legitimate reason, including in cases where :

  • It would not be consistent with these terms and conditions
  • One of your previous orders would not have been fully paid at maturity,
  • A dispute concerning the payment of one of your previous orders is being processed,
  • Several elements serious and concordant would pose a suspicion of fraud on your order.
  • The documents can legally be requested to complete a large order, namely, to deliver us by email at : contact at BOBIJOO.fr a copy/scan of your id + invoice or the delivery address.

These emails are sent to the email address that you use to identify yourself in your Customer Area.

Note : If you do not receive one of the two emails above, we recommend you to take contact with our Customer Service.



Article 5 : Payment

BOBIJOO lets you choose between 4 ways of payment for your order :

  • Payment by credit card (Sogecommerce - Société Générale)

For maximum safety, we chose to use Sogecommerce as secure payment solution. This system is developed by the Company in General. Security is via encryption technology TLS (Transport Layer Security), solution of the latest generation, which is currently the most reliable available for payments on the internet. The blue cards Visa, Visa Electron, E-carte bleue, Mastercard and Maestro are accepted as well as payment by the system Paylib.

Sogecommerce, the secure payment solution of the Société Générale group is certified PCI DSS (Payment Card Industry Data Security Standard). The PCI DSS standard is adopted by the network, Mastercard, and Visa to strengthen the safety relating to the use and storage of the data of the card holders. It is a global standard also supported by other networks such as American Express JCB and Diners.

3D Secure protocol : customer Identification.
To greatly reduce fraud on the internet, increase the trust in the payment by card and consolidate the dynamics of electronic commerce, the French banks, have agreed to adopt a new regulation on the credit card payments on the internet. This regulation is based on the protocol "3D Secure" developed by the 2 international networks of cards, Visa and Mastercard (name Verified by Visa and Mastercard Secure code).

This protocol has been established on the payment platform Sogecommerce for several years. In the framework of this protocol, it is now up to the customer's bank to verify the identity of the bearer of this card when it settles on the platform of secure payment Sogecommerce. This control is performed by the customer's bank, directly on the internet with a method of its own (code, secret, personal and confidential information, the case of reading-to-chip,...).

  • Payment with PayPal (PayPal account optional)

The secure payment solution "PayPal Integral Evolution" offer you 2 possibilities :

1 - If you have an account with PayPal, you simply, at the time of payment, to identify you simply and totally secure.

2 - If you do not have an account PayPal you can pay your order directly with your standard debit and credit card (Visa, MasterCard, American Express, Discover, etc..).

 

  • Payment by cheque

We only accept bank checks or postal checks from a banking institution established in France.

We invite you to set up the cheque for your order, to the order of : ANGELYK
- Enter the number of your order on the back of your cheque
- Then send your payment to the following address :

ANGELYK
ZAE Emile Carles, 1 impasse de Bel Air
34230 SAINT-PARGOIRE
FRANCE

Your order will be processed upon receipt of your payment.
You have a period of 7 days to make the shipment of your cheque, beyond this period your order will automatically be cancelled.
An email will be sent upon receipt of your payment and your cheque will be cashed immediately.

 

  • Payment by bank transfer

In choosing the mode of payment by bank transfer payment information, you will be notified automatically.

The order will be shipped as soon the bank transfer on our bank account :
IBAN: FR7630003005970002700029256
BIC : SOGEFRPP
Name: SARL ANGELYK
Your order will be processed upon receipt of your payment.
You have a time limit of 15 days to make the transfer on our account indicated above, beyond this period your order will automatically be cancelled.

An email will be sent upon receipt of your payment on our bank account.



Article 6 : Delivery

To cause to be delivered, the User has the free choice between home delivery, delivery at the place of work or at any other address stipulated in the order (the delivery address).

The command is sent to The Post office within 24 hours (working days), except in cases of force majeure that could delay its filing.

Attention, all orders placed after Friday 13: 00 will not be sent until Monday of the following week. If a delay is likely to intervene in the delivery, BOBIJOO undertakes to notify the User more quickly. In the event of an extended delay of the delivery, the User is prompted to report it quickly to Customer Service BOBIJOO thanks to the phone number indicated in the order confirmation e-mail. BOBIJOO will then contact the postal services in order to open an investigation, it being specified that the period of a postal survey may be long.

Delivery deadlines and costs

  • Metropolitan France, Corsica and Monaco :

Amount of your order (inclusive of VAT)

from 0 € to 59.99 €

from 60 €

Delivery costs (excluding the exceptions and large Products)

FREE !

FREE !

Sending Mode

Secure send with tracking

Secured sending with track and recommended

Average delivery time

Between 2 and 3 working days

Between 2 and 3 working days

  • World and France overseas (territories of the French Republic located outside of the european continent) :

Amount of your order (inclusive of VAT)

0 €
to 19.99 €

20 at 48.99 €

49 to 89.99 €

from 90 €

Delivery costs (excluding the exceptions and large Products)

1.90 €

3.90 €

FREE !

FREE !

Sending Mode

Secure transmission without follow-up

Secure send with tracking

Secure send with tracking

Secured sending with track and recommended

Tracking Option

+2.00 €

included

included

included

Average delivery time

Between 3 and 6 business days

Between 3 and 6 business days

Between 3 and 6 business days

Between 3 and 6 business days

If your items have been dispatched, we cannot stop the delivery process, but you can return any product that you do not wish to keep. Please refer to the following Article (Article 7) of these general conditions of sale.



Article 7 : Right of withdrawal : Warranty 30 days satisfied or refunded

In addition to the legal period of withdrawal of 14 days, BOBIJOO also offers the consumer a guarantee of repayment extending over the next 16 days.

All of the Products delivered may be subject to a refund, except for those excluded by the act in article L 121-21-8 Code of the Consumption and bearing an indication in this sense, for example the Products which have been subject to customization at the request of the User (engraving), as well as Products that cannot be returned for reasons of hygiene (piercing, etc...).

The Products must be in good condition, complete, packed in the original packaging. The User has a period of 15 days from the receipt of the last package of your order to notify its decision of withdrawal to the following address : contact at BOBIJOO.fr

To exercise his right of withdrawal, the User may use the form type of withdrawal you want to download by clicking here or to make any statement devoid of ambiguity on his attention to return the product.

The User then has to return an article of his order, to 15 days from the mailing of the notification of withdrawal (or total of thirty (30) days maximum from the date of receipt or withdrawal of the last section of his order).

If the User has not notified its decision ANGELYK nevertheless agreed to take back his product if it is returned within 30 days from the delivery.

During this time, the User may return the Products without having to justify reasons nor to pay penalty.

The User can return the Product by Post to The address ANGELYK - SAV - ZAE Emile Carles, 1 impasse de Bel Air 34230 SAINT-PARGOIRE. The cost of return via The Post office are the responsibility of the User (with the exception of a defective Product upon receipt, or an error when sending the Product).

BOBIJOO undertakes to reimburse to the User who has exercised his right of withdrawal the money as soon as possible and at the latest within 14 days of the receipt of the proof of the shipment of the returned product or of the receipt of the product by BOBIJOO (the first of these two dates is the earlier). The proof of sending to send us are : receipts, stamped and dated to the post office, the filing of parcel tracking.

BOBIJOO will reimburse the Customer for the returned Products, subject to compliance with the above mentioned conditions, as well as free standard delivery "to go" to the latter if the User returns the entire order.

If the User does not return the whole of his command, and retains one or more Products ordered, the amount of the shipping costs " go " will be retained by BOBIJOO.

For a reminder, returns by Mail are the responsibility of the User.

The refund will be made via the payment method of the returned order.



Article 8 : intellectual Property

All texts, comments, illustrations, images and photos available on this site are edited by BOBIJOO or by its partners and remain their respective property.

In this respect, and in accordance with the provisions of the Code of Intellectual Property, any use, total or partial reproduction or public dissemination of such information and documents is strictly prohibited, without the prior permission of BOBIJOO.

Conversely, BOBIJOO respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, or that your jewel, accessory, or trade-mark has been used without authorization, or that your intellectual property rights have been violated please, please, contact BOBIJOO with the following information :

  • The description of the work protected by copyright, trade mark or other intellectual property that you claim has been infringed
  • Your address, telephone number and e-mail address
  • The link of the ad in question

For the crafty who would like to reproduce our designs without our permission, please be aware that the brand "BOBIJOO Jewelry" is a registered trademark and registered at theINPI.

All of our creations are also protected and our molds have been made exclusively for us and under contract with our partners.

So you are warned ! :)



Article 9 : personal Information

The data-processing law and freedoms sets out the principles to be respected during the collection, processing and conservation of personal data. It also guarantees a number of rights for the persons concerned. The observance of these principles helps you realize your efforts.

PRINCIPLE N°1 : THE END -> DEFINE THE OBJECTIVES OF THE FILE

Before any collection and use of personal data, the controller needs to specifically announce to those concerned what they are going to serve him. These objectives, referred to as "purposes", must respect the rights and freedoms of individuals. They limit the ways in which the responsible officer may use or reuse these data in the future

> Learn more

PRINCIPLE N°2 : THE RELEVANCE -> CHECK THE RELEVANCE OF THE DATA

Only the data strictly necessary to the achievement of the objective can be collected : it is the principle of minimization of the collection. The data controller should not collect more data than it really needs. It must also pay attention to the sensitive nature of certain data.

> Learn more

PRINCIPLE N°3 : STORAGE -> LIMIT THE RETENTION OF DATA

Once the objective pursued by the collection of data is reached, there is no more place to keep them and they have to be removed. This retention period must be defined beforehand by responsible for the treatment, taking into account any obligations to retain certain data.

> Learn more

PRINCIPLE N°4 : RIGHTS -> RESPECT THE RIGHTS OF THE PEOPLE

Data relating to individuals can be collected to the essential condition that they have been informed of this operation. These persons also have certain rights that they can exercise from the entity that holds such data relating to : a right of access to such data, a right to rectify and, finally, a right to oppose their use.

> Learn more

PRINCIPLE NO. 5 : SECURITY -> SECURE DATA

The data controller shall take all the necessary measures to ensure the security of the data it has collected but also their privacy, that is to say, ensuring that only authorized persons have access. These measures will be determined on the basis of risks to this file (sensitivity of the data, the goal of the treatment, etc.)

> Learn more



Article 10 : Liability

For all stages of access to the site, consultation, filling in forms, placing an order, delivering items or any other service, BOBIJOO has only an obligation of means.

Thus, BOBIJOO undertakes to describe with great accuracy the Products sold on the Internet Site. On the other hand, the responsibility of BOBIJOO can not be held liable in the case where the non-performance of its obligations is attributable either to the unforeseeable and insurmountable third contract is a case of force majeure as defined by case law usual French.

Similarly, the responsibility of BOBIJOO cannot be held liable for all inconveniences or damages inherent to the use of the Internet network, in particular a rupture of service, external intrusion or presence of computer viruses.

BOBIJOO reserves the right to refuse a delivery or honour an order from a consumer who would not have regulated completely or partially a preceding order or with whom a payment dispute is being of directors.

BOBIJOO control all the orders which were validated on its website. These controls are designed to protect BOBIJOO of abusive practices operated by fraudsters. Our services can be brought to require all the necessary parts to unblock your order : proof of address or debit to your name, or even proof of address in the name of the person indicated for the delivery address etc...



Article 11 : applicable Law - competent Court

The Contract is subject to French law (excluding the rules of conflicts of laws).

In case of dispute, an amicable solution is sought. Our Customer Service is at your disposal to this end.

If the dispute is not resolved, only the French courts will be competent.



Article 12 : final Provision

If some of these provisions could not, for any reason whatsoever, to be carried out, the validity of the other provisions shall not be affected.